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Privacy Policy

Johnny’s Tobacconist’s committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience.

Collection and Use of Information

When you order, we need to know your name, e-mail address, delivery address, credit or debit card number and start, expiry or issue date. This allows us to process and fulfill your orders and to notify you of your order status. We also ask for your telephone number which enables us to contact you urgently if there’s a problem with your order. When you enter a competition or promotional feature, we may ask for your name, address and e-mail address so we can administer the contest and notify winners. We also monitor customer traffic patterns and site usage to help us develop the design and layout of the site. We may also use the information we collect to occasionally notify you about important functionality changes to the web site, new services and special offers we think you’ll find useful. If you’d rather not receive this information, please send an email to info@johnnystobacconist with the word “unsubscribe” in the subject heading.

Protection of Customer Information

When you place orders or access your order information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, as required by the Data Protection Acts of 1984 and 1998, we follow strict security procedures in the storage and disclosure of information which you have given us, to prevent unauthorised access. Security procedures mean that we may occasionally request proof of identity before we are able to disclose sensitive information to you.

Cookies

What’s a Cookie?

Cookies are text files containing small amounts of information which are downloaded to your device (computer, laptop, mobile phone, etc) when you visit a website.  Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests. The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide.

Category 1: Strictly Necessary Cookies

These cookies are essential in order to enable yo to move around the website and use its features, such as accessing secure areas of the website.  Our shopping baskets and online payment facility can’t be provided without the use of cookies.

By using our website, you agree that we can place these types of cookies on your device.

Category 2: Performance Cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identify a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

By using our website, you agree that we can place these types of cookies on your device.

Category 3: Functionality Cookies

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you’re currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they can’t track your browsing activity on other websites.

By using our website, you agree that we can place these type of cookies on your device.

Disabling / Enabling Cookies

You can accept or decline ‘cookies’ by modifying the setting in your browser. Please note that if you disable ‘cookies’ you may not be able to use all the features of our Website.

Revisions to this Privacy Policy

We reserve the right to revise this policy or any part of it from time to time. Please review the Privacy Policy periodically for changes. Unless stated otherwise, our current policy applies from time to time to all information that we have about you.

Disclosure of Information

Johnny’s Tobacconist won’t sell, trade or rent your personal information to third parties.

Your Consent

By using our web site, you consent to the collection and use of this information by Johnny’s Tobacconist. If we decide to change our Privacy Policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.

Privacy Policy Contact 

If you’ve got any queries about our Privacy Policy, you can contact us at:

info@johnnystobacconist.co.uk

 

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